FAQs
What do I need to do to prepare for the Rug Cleaning service?
Nothing. Our professional cleaners will be bringing all the tools and detergents they need when they pay you a visit. You don’t have to do or provide anything to benefit from the Rug Cleaning service.
What’s the difference between on-site and off-site cleaning services you provide?
On-site cleaning is often more convenient for our customers, as it offers speed as well as a quality cleaning, and is excellent for routine cleaning and freshening up of rugs. Off-site cleaning involves us taking your rug to our facility, thoroughly cleaning it inside and out with sophisticated tools and detergents, then drying it thoroughly and returning it to you. This is a deeper, more comprehensive type of cleaning, but it takes a bit more time.
Can you remove the stains from my rug?
We will certainly try to do so. Our professional rug cleaners will use the most sophisticated tools and specialized detergents to try and make sure your rug is as clean and spotless as possible. However, please keep in mind that some substances can bond with the fabric of the rug. Тhe stains those substances produce can never be removed from the rug completely.
