FAQs
Do you offer laundry pickup & delivery?
Yes, we value the time of our clients and offer prompt and convenient pickup & delivery as a part of our laundry services.
At what temperature can you wash clothes?
We wash all items at 30 °C. If you request it in advance, we can set our washing machine at a higher temperature. Keep in mind that while higher temperatures are more effective against bacteria and viruses, doing laundry in such a way can damage most delicate fabrics. To avoid ending up in such a situation, simply check the labels on your items before you choose this option.
Is there a minimum or maximum for the weight of my laundry?
While there is no maximum amount of laundry we can do for you, we only take orders for more than 18 lbs.
Can you remove specific spots from my laundry?
Yes, we would be happy to apply special spot removal products to remove the stains from your clothes or bed sheets. All you have to do is point them out to us and we will provide you with this service at no extra charge. Still, be mindful that stains caused by some substances can bond with the fabric. Stains such as these are sometimes impossible to remove completely.
Can I make any specific requests regarding my laundry?
Yes. If you have items that need special care and you want to give us instructions that are not included on the label, it is best to do so when you are placing your order.