FAQs
What do I need to do to prepare for the cleaning?
Since we value our customers’ right to choose, it is customary for our business to use the tools and materials preferred and provided by the customer. As such, customers will need to provide the cleaning professional with a mop, a vacuum cleaner, and the types of detergents that they wish us to use in the cleaning process.
Can you bring your own vacuum cleaner, mops, and detergents when you come to do the cleaning?
Yes, we can. Bringing our own tools and professional products carries an additional fee. Be sure to speak to our representative about this when you book your clean.
Can you also clean my refrigerator?
Yes, we can. Thoroughly cleaning and freshening up refrigerators is a service we provide, which carries an additional fee. Be sure to speak to our representative about it when you book your clean.
Can you clean my oven?
Yes, we can. Ovens are notoriously difficult to clean, and doing so thoroughly often requires special detergents and tools. For this reason, we offer oven cleaning as a separate service. You can book an Oven Cleaning service separately from, as well as in addition to, regular cleaning.
I have a pet that sheds a lot of fur, is this going to be a problem?
Not at all. Our expert cleaners will have no issues getting all of the fur out of your home. However, you should keep in mind that thoroughly removing every last bit of fur from furniture can take a bit more time and effort than just freshening things up. This extra cleaning effort – probably about half an hour or so – will be reflected in your final bill. Be sure to speak to our representative about it when you book your clean.
